Tuesday, March 14, 2006

american apparel, update.

6 comments:

sull said...

hey, i've got the same bean bag ;)
love it! dont sell it!

sull

missbhavens said...

Gotta love those rare and sparkly instances of superb quality service! Be it iced tea of quality outerwear, an unexpected act of big-company kindness ROCKS!

Good for you!

Steve Garfield said...

That's great.

You prompted me to get out the camera and shoot a video to show Progresso Soup how hard it is to open their new microwave soup container.

I Can't Open It: Progresso Soup.

Le Flashing Blade said...

It's nice to see a comment in the context of a blog that fits a product into someone's actual life. If someone I know says that they bought stuff from a company, got someone to do their roof etc then you have some real experience of whether you can trust the seller/workperson etc and whether the product is any good. The social, information sharing aspect of the net can be an extension of the same thing, as long as the person saying it is credible.

Similarly this is why Amazon's user reviews can be very helpful and why blogs can also be good when you're shopping around. Marketing speak can be just skilled bullshit and so hyped up.

If I'm searching for something I am starting to put something like 'crumpler +blog' into Google. I want to hear from someone that uses that cool looking courier bag if it stays on nice and tight when riding, that it hasn't fallen apart etc.

Dan said...

I was watching this with Jen, when Jay did the Buddah-belly thing at the end, I was like, "I do that>"

Carl Weaver said...

Now and then you get a good company like that. Too often they don't care. I bought a tripod about seven years ago and had a part break on it. I emailed them and asked how I could purchase the part and they sent two of the parts for free. That type of thing rocks. Now I am a loyal customer.